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1300 734 567
Mon - Fri: 9:00am - 5:00pm (AEST)

If you are overseas, please call:
+61 2 9695 6311
Volkswagen Financial Services

Customer Service Team
Locked Bag 4002
Chullora NSW 2190

Whether you're buying a new Volkswagen for the first time, or one of our existing customers who has a question about your finance, we look forward to hearing from you. To get in touch, simply fill in the form below and press send. We'll get back to you as soon as possible.

I am a Prospective Owner

Looking to buy a new car and have questions about finance? Send an enquiry directly to your nearest dealer.

I am an Existing Owner

Already have finance through us? You can notify us of any requests you have, or ask about your current contract.

I Want to Provide Feedback

We’re committed to delivering quality products and services and providing the best possible customer service to build successful, long-term relationships with our valued customers. We work to continuously improve, so if you’re unhappy with something we have or haven’t done, please give us the opportunity to meet and exceed your expectations. Contact us today and we can work together to find the best resolution to meet your needs.

New Customer Enquiry

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Existing Customer Enquiry

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Request specific details about your account such as the term remaining or account balance.